Welcome to HAP Empowered

Exciting changes coming to members this July

We want all our HAP Empowered members to get and stay healthy. To help, starting July 2019 we have some exciting changes that will be launching.

  • Members will receive a new HAP Empowered ID card.
  • We're moving to a new website – hap.org/empowered. All HAP Empowered information will be there.
  • Online member accounts are also moving to hap.org/empowered.

HAP Empowered is a local health insurance provider. We are committed to providing excellent customer service and care to our members and the communities we serve.

At HAP Empowered, we’re here to help answer any questions you may have. It’s what makes us different. We help you understand your health plan benefits and what they cover. Knowing you’ve got both the coverage you want and the help you need, you can relax and enjoy those moments of peace.

Just call us at (888) 654-2200 to speak with a personal representative today.

At HAP Empowered, we’re here to listen and give you support.
HAP Midwest Health Plan, Inc. is a not-for-profit, licensed Health Maintenance Organization (HMO) based in southeastern Michigan, and is a wholly owned subsidiary of Health Alliance Plan (HAP). Licensed in 1998 and accredited by the National Committee for Quality Assurance (NCQA) since 2000, HAP Midwest Health Plan,Inc., Inc. covers more than 8,000 member lives through HAP Empowered Medicaid, Healthy Michigan Plan and MI Health Link throughout Wayne, Macomb, Shiawassee, Genesee, Tuscola, Sanilac, Lapeer, Huron and St. Clair counties.

Members are entitled to, and are provided with, the same services, benefits and conditions as traditional Medicaid and Medicare. HAP Empowered contracts with the Michigan Department of Health and Human Services to provide services to Medicaid (including Children’s Special Health Care Services), Healthy Michigan Plan and dual eligible enrollees. We are contracted with the federal government to administer Medicare benefits to anyone who has both medical assistance from the State, Medicare (Parts A and B), and lives in Wayne or Macomb County.
Our Mission
HAP Empowered is committed to providing excellence in managed care product lines to the residents of the State of Michigan, through fiscally responsible programs that assure access to and the delivery of cost effective and/quality medical services.